We are both honoured and thrilled to announce that Paddington Pups has been recognised with an outstanding score of 98.54% in customer relations and service in the 2023 Australian Achiever Awards for Animal & Pet Services & Supplies! This is no small feat; thousands of businesses across Australia enter these awards each year, making it a true testament to our ongoing commitment to excellence.

The Achiever Awards are an independent, unbiased award system based on 8 criteria: Time-related service, client needs, care and attention, value, attitude, communication, referral, and overall perception. In all these areas, we’ve scored exceptionally well:

Time-related service: 99.23%

Client needs: 98.75%

Care and Attention: 100%

Communication: 94.55%

Referral: 97.92%

Overall Perception: 97.64%

Any score above 80% in these areas is considered exceptional and reflects outstanding customer service. It fills us with immense pride to share these excellent results.

None of this would have been possible without the tremendous support and loyalty we’ve received from our wonderful clients. Their trust in us drives our aspiration to offer unparalleled service, and for that, we are genuinely grateful.

We don’t just see this award as a recognition of our hard work but as a testament to the incredible community that stands with us. From our dedicated staff to our esteemed clients, and of course, our four-legged patrons—all playing and important role in making Paddington Pups what it is today.

So, let’s celebrate this significant milestone together! We’re committed to keeping the bar high and making sure your beloved pets continue to receive the top-notch care they deserve.